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As a business that only sells food, we will not be able to offer refunds if you are not satisfied with your purchase or any other reason. If you have not recieved your order, you may look at our shipping policy for more details. If you are unsatisfied with your order, you may contact us and tell us what we can do better, but we do not offer refunds on consumable items. Contact The Cookie Den Chicago at @cookieden@outlook.com.
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